This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What is chum search.com and why is it popping up on the privacy setting? How do I get it out of your search bar? Chum search locks up my whole computer why is

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Scribe

Claire1880
Claire1880
more options

Your chum search.com pop up, in or out of the privacy window is keeping me out of any search at all. Where is it and how do I remove it from your search bars? Deleting it doesn't work.

Your chum search.com pop up, in or out of the privacy window is keeping me out of any search at all. Where is it and how do I remove it from your search bars? Deleting it doesn't work.

All Replies (1)

Scribe
Scribe
more options

Hi, it's browser hijacking malware - and nothing to do with Firefox, which is unusual to see on a Mac, but you can try running this free removal program -

https://www.malwarebytes.com/antimalware/mac/index.html

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!