This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sending of username did not succeed. Mail server pop.verizon.net responded: Authentication failed

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

more options

I have TB 45.4.0. with 4 email accounts...All verizon. All worked until this afternoon. My main email account stopped working. I am getting the error above My daughters worked for 4 hours longer but now she is getting the same error

The remain 2 accounts still are functioning properly I have compared the email settings between the 2 that work and the 2 that do not. All are the same with exception of accountname and username

INCOMING: pop.verizon.net, 995, SSL, Normal Password OUTGOING: smtp.verizon.net, 465,SSL, Normal Passowrd

The 2 that do not work with TB, I can use the webmail and it appears to be fine (username and password)

I tried the full email in the user name, that did not work

I looked at the files in the individual mail folders but nothing was obvious between the ones that work and the ones that do not

If all 4 were not working, it would be easier to understand. But 2 working and 2 not, especially when it happened this afternoon

Any suggestions?

I have TB 45.4.0. with 4 email accounts...All verizon. All worked until this afternoon. My main email account stopped working. I am getting the error above My daughters worked for 4 hours longer but now she is getting the same error The remain 2 accounts still are functioning properly I have compared the email settings between the 2 that work and the 2 that do not. All are the same with exception of accountname and username INCOMING: pop.verizon.net, 995, SSL, Normal Password OUTGOING: smtp.verizon.net, 465,SSL, Normal Passowrd The 2 that do not work with TB, I can use the webmail and it appears to be fine (username and password) I tried the full email in the user name, that did not work I looked at the files in the individual mail folders but nothing was obvious between the ones that work and the ones that do not If all 4 were not working, it would be easier to understand. But 2 working and 2 not, especially when it happened this afternoon Any suggestions?

All Replies (2)

more options

This gets better. My main account is now working again. I never changed anything. My daughter's account is still having the same issues. No explanation

more options