This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hotmail-account suddenly gives error message: user or password invalid

  • 2 antwoorde
  • 10 hierdie probleem
  • 4 views
  • Laaste antwoord deur Neurohama

Neurohama
Neurohama
more options

My IMAP acccount for my hotmail-account was working fine until some days ago, when I started to get "timed out" messages. I deleted the accunt and tried to set it up again, which isn't working (Error message: Configuration could not be verified - is the user name or password wrong?) Password is correct (it's working in the web application) and I use the following settings: imap-mail.outlook.com, Port: 993, SSL: SSL/TLS outgoing: smtp-mail.outlook.com, port: 587, SSL: STARTTLS Any help is appreaciated!

My IMAP acccount for my hotmail-account was working fine until some days ago, when I started to get "timed out" messages. I deleted the accunt and tried to set it up again, which isn't working (Error message: Configuration could not be verified - is the user name or password wrong?) Password is correct (it's working in the web application) and I use the following settings: imap-mail.outlook.com, Port: 993, SSL: SSL/TLS outgoing: smtp-mail.outlook.com, port: 587, SSL: STARTTLS Any help is appreaciated!

Gekose oplossing

1) When running into Outlook issues, check this page first - the issue could be temporary. 2) you could try changing the incoming and outgoing servers to outlook.office365.com and smtp.office365.com respectively, without changing your username (hotmail email) for authentication.

Lees dié antwoord in konteks 👍 5

All Replies (2)

Tonnes
Tonnes
  • Locale Leader
more options

Gekose oplossing

1) When running into Outlook issues, check this page first - the issue could be temporary. 2) you could try changing the incoming and outgoing servers to outlook.office365.com and smtp.office365.com respectively, without changing your username (hotmail email) for authentication.

Neurohama
Neurohama Vraag-eienaar
more options

It was option number 2! (Already had checked 1) - forgot to say!) Thanks a lot!