Firefox crashes
My firefox browser has been crashing constantly for about 2 weeks now. These are the report ID's of the last 5 or so times its happened. bp-0838e1d3-e54e-4fd9-b7c3-acc4d1170927 9/26/2017 9:48 PM bp-7eb49355-0d0a-4380-9092-60e630170926 9/26/2017 3:42 PM bp-63acb5fb-380b-40f6-bad0-e8d161170926 9/26/2017 3:04 PM bp-c79ec585-a02f-498f-ba21-16c2e1170925 9/25/2017 3:23 PM bp-ec9af81a-077a-41d6-809d-d628a1170925 9/25/2017 2:59 PM
All Replies (2)
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
bp-0838e1d3-e54e-4fd9-b7c3-acc4d1170927 Signature: mozilla::CorruptionCanary::Check
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
This is for Sumo's Related Bugs 1251615 REOPENED --- crash in mozilla::layers::LayerPropertiesBase::ComputeChange +++++++++++++++++++++++++++++++++++++++++++++ bp-7eb49355-0d0a-4380-9092-60e630170926 Signature: mozilla::CycleCollectedJSRuntime::UnmarkSkippableJSHolders
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
FileSyncShell.dll = Microsoft OneDrive = Microsoft Corporation
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++ bp-63acb5fb-380b-40f6-bad0-e8d161170926 Signature: CCGraphBuilder::BuildGraph
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
This is for Sumo's Related Bugs 1272230 You are not authorized to access bug 1272230
Firefox v55 has been having problems with graphics drivers and protection programs.
Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/