This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox keep crashing continuously after the update

  • 2 antwoorde
  • 3 hierdie probleem
  • 8 views
  • Laaste antwoord deur runaltrivedi

more options

My Firefox keeps crashing on MAC. This started happening since yesterday.

I have restarted my machine, installed firefox again, restart it in safe mode, and with all addons disabled. Still the error persist.

Below are the error logs: bp-ad5001c5-8381-4363-9e65-84ee81171201 12/01/17 11:25 AM bp-28c3a12e-42ad-4b52-8bb6-29e7d1171201 12/01/17 12:08 AM bp-35bf13fb-69d7-460b-bafa-bcb321171201 11/30/17 10:05 PM bp-c059640a-41c0-4cfd-aaa5-22fab1171201 11/30/17 10:05 PM bp-599714ca-8323-4ecc-b24c-48d5f1171201 11/30/17 10:05 PM bp-8fe7746a-9c6c-464e-bc03-bce4f1171201 11/30/17 10:04 PM bp-66849221-30a1-460b-bfb7-bf09e1171201 11/30/17 9:52 PM bp-b01dcc07-50fe-445f-8d4d-797d60171201 11/30/17 8:34 PM

My OS version is - OS X EL Capitan. version 10.11.6 Firefox version - 57.0.1 (64-bit)

Please let me know if any additional info is needed.

My Firefox keeps crashing on MAC. This started happening since yesterday. I have restarted my machine, installed firefox again, restart it in safe mode, and with all addons disabled. Still the error persist. Below are the error logs: bp-ad5001c5-8381-4363-9e65-84ee81171201 12/01/17 11:25 AM bp-28c3a12e-42ad-4b52-8bb6-29e7d1171201 12/01/17 12:08 AM bp-35bf13fb-69d7-460b-bafa-bcb321171201 11/30/17 10:05 PM bp-c059640a-41c0-4cfd-aaa5-22fab1171201 11/30/17 10:05 PM bp-599714ca-8323-4ecc-b24c-48d5f1171201 11/30/17 10:05 PM bp-8fe7746a-9c6c-464e-bc03-bce4f1171201 11/30/17 10:04 PM bp-66849221-30a1-460b-bfb7-bf09e1171201 11/30/17 9:52 PM bp-b01dcc07-50fe-445f-8d4d-797d60171201 11/30/17 8:34 PM My OS version is - OS X EL Capitan. version 10.11.6 Firefox version - 57.0.1 (64-bit) Please let me know if any additional info is needed.

All Replies (2)

more options

Did this start after Wednesday's 57.0.1 update? The release notes mention a known issue of startup crashes with G DATA security software. An update is needed.

If that doesn't help, hmm, the first five links give completely different crash signatures, so it's hard to see a pattern.

Gewysig op deur jscher2000 - Support Volunteer

more options

Should I generate more crash report, and post again? will that help to analyze?

In meantime, I will take a look at the release notes.

~Runal