This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

server error message - sbcglobal.net account - unable to retrieve e-mail

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Matt

conniey
conniey
more options

I use Thunderbird software to manage my e-mail. The underlying account is through Yahoo. My e-mail address is: yanicka@sbcglobal.net. When I try to retrieve my e-mail, I get a message saying there is a "server error". I am told that the sending of the password for my e-mail account did not succeed. I have not changed any settings for my e-mail account. Why am I unable to receive my e-mail?

I use Thunderbird software to manage my e-mail. The underlying account is through Yahoo. My e-mail address is: yanicka@sbcglobal.net. When I try to retrieve my e-mail, I get a message saying there is a "server error". I am told that the sending of the password for my e-mail account did not succeed. I have not changed any settings for my e-mail account. Why am I unable to receive my e-mail?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I do not know about sbcglobal exactly, but ATT in general who also use yahoo are requiring the use of a "secure mail key" https://www.att.com/esupport/article.html#!/email-support/KM1240462