This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i cannot seem to download mozilla thunderbird onto my iMac as it keeps saying disc is damaged, please help?

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Toad-Hall

kevintfitzgerald
kevintfitzgerald
more options

i cannot seem to download mozilla thunderbird onto my iMac as it keeps saying disc is damaged, please help?

i cannot seem to download mozilla thunderbird onto my iMac as it keeps saying disc is damaged, please help?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Not sure where you are downloading from or which version. It may be useful if you post that info.

Have you uninstalled previous version (if no then uninstall it) or is this a first time use of Thunderbird?

Do you have any AV software scanning the download? If problem persists try switching off AV until you have downloaded and installed.

Try this link: http://ftp.mozilla.org/pub/thunderbird/releases/52.9.1/mac/

then select language eg: en-GB = English British. Then download the 'Thunderbird 52.9.1.dmg' file to computer. Run that file to install.