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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot connect to the internet

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  • Laaste antwoord deur Matt

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installed new modem-router but does not connect.It states that it is connected to my server but mail does not download.Spoke to Spectrum tech,everything is fine there and I can connect to my server email on the same internet

installed new modem-router but does not connect.It states that it is connected to my server but mail does not download.Spoke to Spectrum tech,everything is fine there and I can connect to my server email on the same internet

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Mail does not use the same ports as web browsing. It would not be the first time a US based Internet service provider issued new modems/Routers that actually blocked access to mail ports by default.