This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Outgoing email settings do not show Authentication method even though it is selected in the submenu. Am I using authentication or not?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur sfhowes

more options

I am trying to debug an authentication issue for mail account A. As shown in the attachment (username and servername greyed out), the Authentication method field is blank (I did not grey this out). However, if I got to Edit..., a authentication method is set. At first I though this was the cause of my authentication issues with A, but seems this field is blank on another computer using mail account B on a different server, and this mail account works just fine. If I change the authentication method for B to No Password, it does not work anymore, so it seems my settings are respected even though it doesn't like to display it.

Am I correct in thinking this blank Authentication method field is just a bug?

I am trying to debug an authentication issue for mail account A. As shown in the attachment (username and servername greyed out), the Authentication method field is blank (I did not grey this out). However, if I got to Edit..., a authentication method is set. At first I though this was the cause of my authentication issues with A, but seems this field is blank on another computer using mail account B on a different server, and this mail account works just fine. If I change the authentication method for B to No Password, it does not work anymore, so it seems my settings are respected even though it doesn't like to display it. Am I correct in thinking this blank Authentication method field is just a bug?
Aangehegde skermkiekies

Gekose oplossing

The actual authentication is shown when you edit the server, even though it appears blank. This is fixed in TB 68.8:

https://bugzilla.mozilla.org/show_bug.cgi?id=1631437

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Definitely just a bug.

more options

Gekose oplossing

The actual authentication is shown when you edit the server, even though it appears blank. This is fixed in TB 68.8:

https://bugzilla.mozilla.org/show_bug.cgi?id=1631437