Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Sync is not syncing

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur TyDraniu

Cagio
Cagio
more options

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn

Thanks for your support

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn Thanks for your support

Gekose oplossing

Can you try to sync now? I can see a different error ATM, so something's happening.

Lees dié antwoord in konteks 👍 0

All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

It looks like your instance tries to connect to https://sync-719-us-west-2.sync.services.mozilla.com which is currently offline.

Cagio
Cagio Vraag-eienaar
more options

So that's a good or a bad news? Should I just wait for Firefox to fix it itself?

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Gekose oplossing

Can you try to sync now? I can see a different error ATM, so something's happening.