This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

'From' address when writing a new email from unified Inbox

  • 3 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur MikeBz

more options

I have a number of different email accounts configured in Thunderbird (2 x Gmail, 2 x Plusnet). When I have the Inbox of a specific account selected and start a new email then the From address is the correct one for that account. But if I have the unified Inbox selected and start a new email then it seems to default a random customised from address that I used several years ago - how can I make it default to a particular email address in this situation?

I have a number of different email accounts configured in Thunderbird (2 x Gmail, 2 x Plusnet). When I have the Inbox of a specific account selected and start a new email then the From address is the correct one for that account. But if I have the unified Inbox selected and start a new email then it seems to default a random customised from address that I used several years ago - how can I make it default to a particular email address in this situation?

Gekose oplossing

OK I've found it. Matt's answer was close... Go to Account Settings, under the list of accounts on the left hand side there is a drop-down for Account Actions - select the account in the list that you want to be the default, then click the Account Actions drop-down and click Set as Default.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Go to outgoing servers (SMTP ) in account settings and select the address you wish to use as default. You might also way to delete the old address if you no longer use it.

more options

The correct default account is selected in Outgoing Servers. It sends from that account, but the default 'From' email address it uses is a customised one that I have used at some time in the past. I get a drop-down on the From: field as in the attached image.

The first 4 addresses listed are customised ones that I have used in the past (by clicking 'Customize From Address...'), they are not specified in the settings for any accounts. It defaults to the first one of those. The 5 addresses below that (starting with Yahoo) are the addresses associated with configured accounts. I want the From address to default to the correct address for the default account, not one of the previous custom addresses.

Gewysig op deur MikeBz

more options

Gekose oplossing

OK I've found it. Matt's answer was close... Go to Account Settings, under the list of accounts on the left hand side there is a drop-down for Account Actions - select the account in the list that you want to be the default, then click the Account Actions drop-down and click Set as Default.