We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do you uninstall Mail Merge in Thunderbird Version 78.14.0?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Matt

SacredSpaces
SacredSpaces
more options

Think I just installed the wrong Mail Merge version in my Thunderbird version 78.14.0. Instead of "mail_merge-8.1.0-tb.xpi" apparently I should have installed mail_merge-7.4.0-tb.xpi.

How do I uninstall the wrong version?

See: https://addons.thunderbird.net/en-US/thunderbird/addon/mail-merge/versions/?page=1#version-7.4.0

Problem is keep I keep getting an error message: Invalid Recipient Address No recipients were specified. Please enter a recipient or newsgroup in the addressing area.

Following instructions in this video: How to : Mail Merge with Thunderbird on Windows https://youtu.be/l8aOcsojVEo

Also watched several others and keep having the same problem. Feeling totally confused!

Thanks, Diane

Think I just installed the wrong Mail Merge version in my Thunderbird version 78.14.0. Instead of "mail_merge-8.1.0-tb.xpi" apparently I should have installed mail_merge-7.4.0-tb.xpi. How do I '''uninstall''' the wrong version? See: https://addons.thunderbird.net/en-US/thunderbird/addon/mail-merge/versions/?page=1#version-7.4.0 Problem is keep I keep getting an error message: ''Invalid Recipient Address No recipients were specified. Please enter a recipient or newsgroup in the addressing area.'' Following instructions in this video: How to : Mail Merge with Thunderbird on Windows https://youtu.be/l8aOcsojVEo Also watched several others and keep having the same problem. Feeling totally confused! Thanks, Diane

All Replies (2)

SacredSpaces
SacredSpaces Vraag-eienaar
more options

Update... Found this Mozilla Support article:

Unable to uninstall add-ons (extensions or themes) https://support.mozilla.org/en-US/questions/1350027

Followed instructions, deleted the old .xpi file (mailmerge@example.net.xpi), reinstalled what i thought was the mail_merge-7.4.0-tb.xpi version, and still having the same error.

Beyond frustrated.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

you simply click on the elipse (...) in the addon manager and select remove. No messing with XPI files at all.

But you should not really be messing with XPI files to install either. If you search and install from the addon manager it will select the correct version from the addon web site and install it for you, so you always get one that works, or get told there is none that works depending on the addon.