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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Regenerating recovery key

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur EJ

EJ
EJ
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I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it. I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Gekose oplossing

Generating a recovery key only generates this key so you can use it instead of a password reset and nothing more.

Lees dié antwoord in konteks 👍 1

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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What is the current state with your Firefox Account ? Can you access the Firefox account and its email as that is a primary requirement for generating a new recovery key ?

You may need a fresh login to the Firefox Account website.

EJ
EJ Vraag-eienaar
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Hi, thanks for the response. Current state is I'm able to authenticate using my primary email. Just want to make sure I don't nuke my account if I regenerate a recovery key (if that's possible).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Gekose oplossing

Generating a recovery key only generates this key so you can use it instead of a password reset and nothing more.

EJ
EJ Vraag-eienaar
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Great, that's what I needed to hear. I removed the recovery key, recreated it, and now I have a recovery key for the account. Mission accomplished. Thanks for your help.