This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Setting up a second or third email account on Thunderbird using 1&1 domain

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur david

davidc6
davidc6
more options

Have a domain with 1&1, now called Ionos. Struggling to set up a second email account with Th'bd version 115.7.0. On first page of setup it asks email address? Which email address is this - the new one I want, or an existing one I have? Then it asks for a password. Is this a new password? Or is it the password used when I set up the domain with 1&1. Or is is the normal password associated with the existing email address I may have just entered? Every combination I try either fails or results in 'unable to log on to server'. Thanks.

Have a domain with 1&1, now called Ionos. Struggling to set up a second email account with Th'bd version 115.7.0. On first page of setup it asks email address? Which email address is this - the new one I want, or an existing one I have? Then it asks for a password. Is this a new password? Or is it the password used when I set up the domain with 1&1. Or is is the normal password associated with the existing email address I may have just entered? Every combination I try either fails or results in 'unable to log on to server'. Thanks.

All Replies (1)

david
david
  • Top 10 Contributor
more options

On entering File>New>Existing email account, the questions all pertain to the email address that is to be added. The password is also for the account to be added. To clarify, the email address must already exist and has been created in the Ionos account online in cpanel. When done, you will have two ionos email accounts, each with their own incoming server definition and each with their own SMTP server definition.