This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

wrong message count

  • 2 antwoorde
  • 0 hierdie probleem
  • Laaste antwoord deur alk9

more options

when i click 'get messages' the bottom bar says [e.g.] downloading 9 messages, but only 6 show up in my inbox. i looked in all the other folders and they don't show any new stuff. i use TB on 3 different popmail accounts and this started happening ~ a month ago on all 3.

win10pro TB 115.13.0 (64-bit)
when i click 'get messages' the bottom bar says [e.g.] downloading 9 messages, but only 6 show up in my inbox. i looked in all the other folders and they don't show any new stuff. i use TB on 3 different popmail accounts and this started happening ~ a month ago on all 3. win10pro TB 115.13.0 (64-bit)

All Replies (2)

more options

I have that issue on and off. I close Thunderbird, and reopen it, then click get new mail and the missing ones usually pop up. Some end up in trash, because they are usually spam ones. I don't know what causes it.

Helpful?

more options

how are you accessing your mail? - email client, such as thunderbird or - webmail in a browser

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.