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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why can't i scroll down when i look at my stock details on marketwatch.com? i use to be able to and now i cannot.

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I cannot scroll down on marketwatch.com when i click on a specific stock to look at the details. It just keeps loading and loading and seems as if the page is frozen. I use to be able to look at it no problem, now it just won't allow me to.

URL of affected sites

http://www.marketwatch.com

I cannot scroll down on marketwatch.com when i click on a specific stock to look at the details. It just keeps loading and loading and seems as if the page is frozen. I use to be able to look at it no problem, now it just won't allow me to. == URL of affected sites == http://www.marketwatch.com

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")