This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot close firefox to install a program have tried all recommended steps

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur the-edmeister

AnonymousUser
AnonymousUser
more options

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing.

This happened

Every time Firefox opened

== Every time i try and close Firefox

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing. == This happened == Every time Firefox opened == Every time i try and close Firefox

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

No need to delete any files.

File > Exit in Firefox to close it. Then check the Task Manager > Processes tab to make sure that firefox.exe isn't still running.