We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After following all instructions I cannot set the home page. It always reverts back to the same three home pages.

  • 5 antwoorde
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

AnonymousUser
AnonymousUser
more options

After following all instructions I cannot set the home page. It always reverts back to the same three home pages (Tabs) when I restart FireFox.

OS is 10.6.4 Snow Leopard Thank you Eddie

This happened

Every time Firefox opened

== I loaded Firefox

After following all instructions I cannot set the home page. It always reverts back to the same three home pages (Tabs) when I restart FireFox. OS is 10.6.4 Snow Leopard Thank you Eddie == This happened == Every time Firefox opened == I loaded Firefox

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Preferences_not_saved and How to fix preferences that won't save

AnonymousUser
AnonymousUser Vraag-eienaar
more options

the first answer talked about a file named "prefs.js". I search all over my MacBook Pro (10.6.4) and cannot find such a file. So I still cannot change my settings for "Home Page". When FireFox is opened the same three tabs appear.

Thank you again, Ed Ryder

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Help > Troubleshooting Information > Open Containing folder - See also Use the Troubleshooting Information page to help fix Firefox issues

On Mac: /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

AnonymousUser
AnonymousUser Vraag-eienaar
more options

I went to the Application Support folder and there is no file named prefs.js there. The path ends with the Application Support folder. There is no Firefox folder in it. I have search all over my computer and there is no file prefs.js anywhere that I can find. I have removed Firefox and reinstalled a couple of ties with the same results. Eddie ryder

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to go to the Firefox Profile Folder via Help > Troubleshooting Information ?