This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My school's website is not recognizing my new verisign certificate with the latest version of Firefox. Tech supports suggest I revert to an older version of Firefox. How do I revert to an earlier version of 3.6.11?

  • 1 antwoord
  • 8 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

The school's website recognizes the new certificate but does not accept it. School's tech support suggest to revert to an older version of Firefox. How do I do that?

The school's website recognizes the new certificate but does not accept it. School's tech support suggest to revert to an older version of Firefox. How do I do that?

All Replies (1)

more options

Try to remove the old certificate. Also check if there are intermediate certificates used and stored.

Firefox > Preferences > Advanced : Encryption: Certificates - View Certificates > Authorities