This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't update my Firefox. it is stuck at version 2.0

  • 2 antwoorde
  • 29 hierdie probleem
  • 23 views
  • Laaste antwoord deur Raxael147

Raxael147
Raxael147
more options

I can't seem to update my firefox as it is stuck on version 2.0. Went to the Firefox Addon page and the page detected my firefox as version 2.0.

I tried uninstalling my firefox and reinstall (with a newer version) it but it is still detected as Version 2.0

I can't seem to update my firefox as it is stuck on version 2.0. Went to the Firefox Addon page and the page detected my firefox as version 2.0. I tried uninstalling my firefox and reinstall (with a newer version) it but it is still detected as Version 2.0

Gekose oplossing

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the websites or add-ons incorrectly report incompatible browser article.

Lees dié antwoord in konteks 👍 1

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Gekose oplossing

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the websites or add-ons incorrectly report incompatible browser article.

Raxael147
Raxael147 Vraag-eienaar
more options

Thanks for the quick reply!