This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I do not have a "Activate new device" option in the Sync menu on my desktop browser.

  • 2 antwoorde
  • 6 hierdie probleem
  • 11 views
  • Laaste antwoord deur Kevin

more options

I do not have a "Activate new device" option in the Sync menu on my desktop browser.

How do I get it to appear?

When I go to Options - Sync - Manage Account I see:

View Quota Change Password My Sync Key Reset Sync Stop Using This Account

I do not have a "Activate new device" option in the Sync menu on my desktop browser. How do I get it to appear? When I go to Options - Sync - Manage Account I see: View Quota Change Password My Sync Key Reset Sync Stop Using This Account

All Replies (2)

more options

The "Add a device" link should appear right below the "Manage Account" button. If it is not there, make sure you have the latest version of the Firefox Sync add-on (or the latest version of Firefox 4 Beta).

Click on the image below for an illustration. For more details, see How do I add a device to Firefox Sync?

Gewysig op deur Matt Brubeck

more options

Try Firefox's safe mode. I recall a user on chat having a problem with an extension or theme breaking the sync window. http://support.mozilla.com/en-US/kb/Safe+Mode