Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After updating to firefox 4, it will not lanch not even is safe mode

  • 1 antwoord
  • 3 hierdie probleem
  • 5 views
  • Laaste antwoord deur sysaphys

more options

After updating some extentions it recomeneded me to upgrade to 4 which I promptly did. After the upgrade a dialog box stated it was going to check extentions for compatability with the new version and almost instantly froze. I waited a few minutes and then force quit the application. I restarted my PC and launched FF. It did not nothing, I opened task manager and found that no applications were running BUT firefox did have a process going. I tried to launch FF in safe mode by typing firefox -safe-mode but it resulted in the same outcome :(

After updating some extentions it recomeneded me to upgrade to 4 which I promptly did. After the upgrade a dialog box stated it was going to check extentions for compatability with the new version and almost instantly froze. I waited a few minutes and then force quit the application. I restarted my PC and launched FF. It did not nothing, I opened task manager and found that no applications were running BUT firefox did have a process going. I tried to launch FF in safe mode by typing firefox -safe-mode but it resulted in the same outcome :(

All Replies (1)