This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am using Firefox 3.6 on my PC , and now, when I select File > New Tab (Ctrl+T), no new Tab shows up. Nor does it show up when I click the new Tab symbol next to my other tabs. How can I get the New Tab feature to work again?

  • 5 antwoorde
  • 18 hierdie probleem
  • 32 views
  • Laaste antwoord deur TonyE

jameyfrank
jameyfrank
more options

In the past 48 hrs, all of a sudden, the New Tab feature on my PC< using Firefox 3.56, simply stopped working. I did not change settings, or download a new version of Firefox. it just stopped working. There are other scenarios where it does still work (for example, if I want to open a link on a web page, I can right click and open the link in a new tab), but if I simply want to have multiple websites open at once on my PC, I am forced to have multiple versions of Firefox open, as my New Tab option seems to be disabled or something. Can you help?

In the past 48 hrs, all of a sudden, the New Tab feature on my PC< using Firefox 3.56, simply stopped working. I did not change settings, or download a new version of Firefox. it just stopped working. There are other scenarios where it does still work (for example, if I want to open a link on a web page, I can right click and open the link in a new tab), but if I simply want to have multiple websites open at once on my PC, I am forced to have multiple versions of Firefox open, as my New Tab option seems to be disabled or something. Can you help?

Gekose oplossing

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Lees dié antwoord in konteks 👍 2

All Replies (5)

TonyE
TonyE
  • Moderator
more options

Gekose oplossing

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

jabrenna
jabrenna
more options

Uninstalling the Ask toolbar fixed the problem immediately and only took 2 minutes to do. Thanks for the speedy solution!

jameyfrank
jameyfrank Vraag-eienaar
more options

Thanks Tony! That fixed the problem :)

Leliforever
Leliforever
more options

I don't have tha ask toolbar and it still doesn't work...any ideas?

TonyE
TonyE
  • Moderator
more options

Leliforever, cheek you list of installed add-ons, the Ask toolbar can be installed without the users knowledge.

For checking other extensions that may cause this, follow the procedure in this link - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes