This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I go to file/import, the import button is not available, i.e., shadowed out and will not allow import of favorites from MS Explorer

  • 2 antwoorde
  • 25 hierdie probleem
  • 7 views
  • Laaste antwoord deur dbayuk.cv

dbayuk.cv
dbayuk.cv
more options

I followed instructions from Firefox Help. The 'Import' button is not in bold black print like all the other File menu items. Import button is showing as pale gray and won't allow importing to proceed

I followed instructions from Firefox Help. The 'Import' button is not in bold black print like all the other File menu items. Import button is showing as pale gray and won't allow importing to proceed

Gekose oplossing

This can happen if you are in private browsing mode which disables some menu items.

  1. In the Tools menu select Options to open the options window
  2. Go to the Privacy panel
  3. Change the setting "Firefox will" to "Remember History", or if it is set to "Use custom settings for history", de-select the setting "Automatically start Firefox in a private browsing session"
Lees dié antwoord in konteks 👍 9

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Gekose oplossing

This can happen if you are in private browsing mode which disables some menu items.

  1. In the Tools menu select Options to open the options window
  2. Go to the Privacy panel
  3. Change the setting "Firefox will" to "Remember History", or if it is set to "Use custom settings for history", de-select the setting "Automatically start Firefox in a private browsing session"
dbayuk.cv
dbayuk.cv Vraag-eienaar
more options

I used instructions from TonyE and it worked