This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

the google search bar in firefox 4 does not respond ! how can i fix it ?!

  • 1 antwoord
  • 4 hierdie probleem
  • 1 view
  • Laaste antwoord deur Xircal

more options

when i type something in the google search bar (in the top right) and press enter or click in the magnifying glass icon nothing happens and no search is made ! although when i open www.google.com i don't have any problem. if anyone could help me with this i would appreciate it a lot !

when i type something in the google search bar (in the top right) and press enter or click in the magnifying glass icon nothing happens and no search is made ! although when i open www.google.com i don't have any problem. if anyone could help me with this i would appreciate it a lot !

All Replies (1)

more options

It's probably caused by the Norton toolbar you have installed. Norton is currently incompatible with Firefox 4.0.1, see Norton product compatibility with Firefox Updates

Other add-ons which cause that problem are McAfee Site Advisor, AVG Safe Search, AVG Linkscanner, Ask Toolbar and similar security apps.

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.