This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox stopped connecting to the internet, but IE works fine; also, I can run Firefox on my apple laptop.

  • 3 antwoorde
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur Hasan

more options

Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

All Replies (3)

more options

Firefox cannot load websites but other programs can

Check and tell if its working.

more options

Ok, I followed the instructions and I still can not connect to the internet using Firefox.

more options

Configuring Firewalls

Check and tell if its working.