This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

For many months I have battled to load gmail. I get a blank page with the following: "This is taking longer than usual. Try reloading the page..."

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

For many months I have battled to load gmail. I get a blank page with the following: "This is taking longer than usual. Try reloading the page..."

For many months I have battled to load gmail. I get a blank page with the following: "This is taking longer than usual. Try reloading the page..."

All Replies (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).