Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click on firefox to go to the internet, mozilla crazh reporter is the only thing that shows up after consecutively clicking "restart firefox"

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Jason
Jason
more options

When I click on firefox to go to the internet, "mozilla crash reporter" is the only thing that shows up after consecutively clicking "restart firefox" and it continues to show up no matter how many times I click on it.

When I click on firefox to go to the internet, "mozilla crash reporter" is the only thing that shows up after consecutively clicking "restart firefox" and it continues to show up no matter how many times I click on it.

All Replies (2)

Jason
Jason Vraag-eienaar
more options

and also this is what it looks like when it pops up... https://support.mozilla.com/en-US/gallery/image/3794

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you submit crash reports?

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

See also: