This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

having trouble with bank account with foxfire

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

more options

When I go to my bank account I can get into it ok, but when I go to the page where I want to trnsfer accounts it does not work right, I contacted Chase The page ios working right they said it might be the browser, It probaly is because I didn't have the problem before foxfire I was using msn any help/ thanks Bob Brown

When I go to my bank account I can get into it ok, but when I go to the page where I want to trnsfer accounts it does not work right, I contacted Chase The page ios working right they said it might be the browser, It probaly is because I didn't have the problem before foxfire I was using msn any help/ thanks Bob Brown

All Replies (2)

more options

Hi,

A general step you could try is to consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information, though this may not help if the pages have been fashioned in a non standard way for particular browsers and there are code incompatibilities. You can also try IE Tab + or IE Tab to open problematic sites inside Firefox.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).