Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Black sections in bookmarks list when moving cursor over list.

more options

When I click to open the bookmarks list and then move the cursor over the list I have sections of the list blacked out although the cursor position is not blacked out thankfully.

I have tried uninstalling and reloading firefox, restarting Firefox, but nothing seems to help. Help please.

When I click to open the bookmarks list and then move the cursor over the list I have sections of the list blacked out although the cursor position is not blacked out thankfully. I have tried uninstalling and reloading firefox, restarting Firefox, but nothing seems to help. Help please.

Gekose oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Try to disable hardware acceleration in Firefox.

more options

Super advice as it cleared the problem. Hardware accelerator was the cause of the problem. Thank you.