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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I synced my browser, but my computer is broken, want to download the previous bookmarks, do not have a recovery key, please help, i did save the earlier bookmar

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  • Laaste antwoord deur cor-el

bantikonar
bantikonar
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My computer crashed. I had synced up all the bookmarks before that i remember, my account was in the email xxxxxxxxxx@xxxxx.xxx How can i now sync those bookmarks, i do not have the device anymore, what do i do with the recovery key? Thanks in advance.

[email address removed by Moderator]

My computer crashed. I had synced up all the bookmarks before that i remember, my account was in the email xxxxxxxxxx@xxxxx.xxx How can i now sync those bookmarks, i do not have the device anymore, what do i do with the recovery key? Thanks in advance. <i>[email address removed by Moderator]</i>

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All Replies (2)

smo
smo
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
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  • Top 10 Contributor
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Did you create a backup of the sync key?

Only if you have the sync key then it should be possible to get the data that was previously stored on the sync server.
Without the sync key your data is lost.