Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Segfault on startup after upgrading to version 24.

  • 3 antwoorde
  • 13 hierdie probleem
  • 1 view
  • Laaste antwoord deur raamee

andreylosev
andreylosev
more options

When I try to start firefox (even in safe mode), I always get this terminal output: 

andrey@hub:~$ firefox
###!!! ABORT: OOM: file /build/buildd/firefox-24.0+build1/xpcom/string/src/nsReadableUtils.cpp, line 160
###!!! ABORT: OOM: file /build/buildd/firefox-24.0+build1/xpcom/string/src/nsReadableUtils.cpp, line 160
Segmentation fault (core dumped)

and it crashes. I tried googling the issue but came up blank.

When I try to start firefox (even in safe mode), I always get this terminal output: <pre><nowiki>andrey@hub:~$ firefox ###!!! ABORT: OOM: file /build/buildd/firefox-24.0+build1/xpcom/string/src/nsReadableUtils.cpp, line 160 ###!!! ABORT: OOM: file /build/buildd/firefox-24.0+build1/xpcom/string/src/nsReadableUtils.cpp, line 160 Segmentation fault (core dumped)</nowiki></pre> and it crashes. I tried googling the issue but came up blank.

Gewysig op deur cor-el

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could it be possible that the full path to some of the files is too long?

You can try to delete the ~/.mozilla/firefox folder. You can make a backup of your personal data in the profile folder before doing this.

You can also try to do a clean reinstall of Firefox.

andreylosev
andreylosev Vraag-eienaar
more options

The absolute last thing I want to do is configure all my extensions again, especially since I have some pretty important data saved in there. I'd rather solve the issue instead of reinstalling firefox..

How do I make the path shorter? Are there any other approaches I can try? Is downgrading a viable option?

raamee
raamee
more options

I have the same issue and tried your suggestion but still the error persists. I even re-installed the OS but I get the same error. What could be the solution?