This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

With the Ebates Button installed Comcast email stops working, why

  • 1 (رد واحد)
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه guigs

MRJhenry61
MRJhenry61
more options

Losing money by not having the Ebates Button installed in Firefox and whenever I do install it, my Comcast email stops functioning, need help in solving this problem with the Ebates Add-On. I'm using Firefox version 35.0.1 and whenever I disable the Ebates Button, the Comcast email starts working again.

Losing money by not having the Ebates Button installed in Firefox and whenever I do install it, my Comcast email stops functioning, need help in solving this problem with the Ebates Add-On. I'm using Firefox version 35.0.1 and whenever I disable the Ebates Button, the Comcast email starts working again.

All Replies (1)

guigs
guigs
more options

Hi MRJhenry61, Where is the ebates button installed from? There is a site that recommends that you add ebates to the cookie exception list however I am not sure how this would affect email.

In the meantime if you open a new profile in Firefox, Profile Manager - Create, remove or switch Firefox profiles it is possible to use your email in the new profile.