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Update- "connecting to server"

  • 2 (ردّان اثنان)
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  • آخر ردّ كتبه cor-el

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Hi, I am trying to update my firefox and every time I go to update it, a little window pops up that says it is connecting to the server. This message never goes away and it never fully connects. I have not been able to download the latest update.

Hi, I am trying to update my firefox and every time I go to update it, a little window pops up that says it is connecting to the server. This message never goes away and it never fully connects. I have not been able to download the latest update.

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Hi haleyg510,

Try downloading a fresh copy from here.

Let us know if that solves your problem.

Curtis

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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.