This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

in ff 36 when siging out of a website another tab opens instead of closing the current tab

DorothyVH1951
DorothyVH1951
more options

When I updated to V.36 this action started . With certain websites when I try to sign out instead of the webpage closing, a new tab opens and the home page of the same website opens. The original tab is still open with my account information still logged on and the only way to log off is to click the X on the Tab. The problem disappears when I uninstalled Tab Mix Plus. This issue did not happen in the earlier version of FF and I always used Tab Mix Plus with the previous versions.

When I updated to V.36 this action started . With certain websites when I try to sign out instead of the webpage closing, a new tab opens and the home page of the same website opens. The original tab is still open with my account information still logged on and the only way to log off is to click the X on the Tab. The problem disappears when I uninstalled Tab Mix Plus. This issue did not happen in the earlier version of FF and I always used Tab Mix Plus with the previous versions.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Instead of closing the tab where you logged out, what if you reload it using Command+r (or the reload button in the address bar). Does it show that you are properly logged out at that point?

My guess is that the site is sending a redirect after logout and somehow that is getting diverted to a new tab for some reason instead of loading in the same tab. I don't have any good guess as to why that would happen. You might pose this question on the Tab Mix Plus support forum to see whether it's a setting you can change or a compatibility issue with Fx36:

http://tmp.garyr.net/forum/