Unable to install firefox in windows 7 32 bit
I have been trying to install firefox in my windows 7 32 bit system , but it is not getting installed. I have downloaded the .exe file from the location "https://www.mozilla.org/en-US/firefox/new/?scene=2" and the file downloaded is "Firefox Setup Stub 48.0.2"
Post download I clicked on the exe file torun, when clicked on run it gives the message as shown in the screen shot.
When I choose the first option as the current user , then nothing happens and when the 2nd option is chosen it prompts the pass word is incorrect.Not sure why password is being asked. I do not have any password set for my computer.
Please help with this issue or let me know if any version is compatible to be installed.
System Information
Time of this report: 8/27/2016, 17:24:23 Machine name: NEHA-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Aspire 4736 BIOS: InsydeH2O Version V1.09 Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz (2 CPUs), ~2.2GHz Memory: 3072MB RAM Available OS Memory: 3002MB RAM Page File: 1352MB used, 4649MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 32bit Unicode
Please see the screen attached for System info and the error while installing firefox.
Modified by James
All Replies (5)
Sounds like that is the update stub, not the program itself. Try this link; Download Firefox For All languages And Systems {web link}
FredMcD said
Sounds like that is the update stub, not the program itself.
The Firefox Setup Stub is Firefox program, not a update. The difference between two for same end result is it connects online to do install vs the full setup which can be installed offline even.
Modified by James
I am also unable to install Firefox. After a system restore I can't open it (message XPCOM) . Tried uninstalling and doing a reinstall I also get asked re administrator etc as above and i put in my name and password but nothing happens. Have installed Chrome for now but want firefox back HELP!!i am running Win 7.
janetannc Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
Another member has solved my problem-I installed it just for windows, not 64 bit and that did the trick. I lost the dreaded admin message. Many thanks for the help.