Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox thinks it is open, but not in the finder. Not hidden.

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 18 views
  • آخر ردّ كتبه PedroS

more options

Cannot "Show All" in finder (greyed out). NetBarrier application monitor indicates traffic through Firefox. Version 50 was running. Cannot open Firefox from Dock, says only one copy can be open at a time. So I'm writing this from Safari.

Cannot "Show All" in finder (greyed out). NetBarrier application monitor indicates traffic through Firefox. Version 50 was running. Cannot open Firefox from Dock, says only one copy can be open at a time. So I'm writing this from Safari.

الحل المُختار

Did you try to reboot the computer?

Can you find the Firefox installation folder?

  • /Applications/Firefox.app

Make sure Firefox gets installed properly.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.


Try to do a clean reinstall and download the full version and trash the currently installed Firefox application..

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Read this answer in context 👍 3

All Replies (2)

more options

الحل المُختار

Did you try to reboot the computer?

Can you find the Firefox installation folder?

  • /Applications/Firefox.app

Make sure Firefox gets installed properly.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.


Try to do a clean reinstall and download the full version and trash the currently installed Firefox application..

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

more options

Failing to understand how an application can be running in the background, I used El Capitan Cache Cleaner to clean cache, and downloaded a fresh dmg of Firefox 50.1. Replacing the application from the disc image, and a restart resolved the issue. The dialog warned me the copy on my mac was newer than the fresh dmg application. But it has resolved the hiding issue. Thanks Mozilla volunteers.

The other main cause of the hiding Firefox, I suspect, was the recent install of Adobe Flash Player. When I chose to uninstall this program it did observe and allow me to quit Firefox and Safari in one window to remove itself. So perhaps this Flash Player is the majority of the problem.

Modified by PedroS