This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

suddenly every time i start the program it has lost my gmail account and i must re-build it

  • 1 (رد واحد)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه iampowerslave

erotokritos
erotokritos
more options

it was working fine.. all of the sudden when opens, has no account and prompts me to re-configure one from scratch when i configure my gmail, it works ok but after restarting the problem reappears ty

it was working fine.. all of the sudden when opens, has no account and prompts me to re-configure one from scratch when i configure my gmail, it works ok but after restarting the problem reappears ty

All Replies (1)

iampowerslave
iampowerslave
more options

If you are using IMAP and don't have any messages at all stored in your computer that you will loose, just close TB

Go to C:\Users\YourUser\AppData\Roaming and delete the Thunderbird folder. Start over,

If something was corrupted it's gone already and I think it'll work.