This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I received an error message and am unable to download emails in one of my two accounts on my laptop. See below. What do I do?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه sfhowes

JeanJoseph
JeanJoseph
more options

This is the error message I received:

The POP3 mail server(pop.att.yahoo.com) does not support UIDL or XTND XLST, which are required to implement the "Leave on Server", "Maximum Message Size" or "Fetch Headers Only" options. To download your mail, turn off these options in the Server Settings for your ,ail server in the Account Settings window.

This is the error message I received: The POP3 mail server(pop.att.yahoo.com) does not support UIDL or XTND XLST, which are required to implement the "Leave on Server", "Maximum Message Size" or "Fetch Headers Only" options. To download your mail, turn off these options in the Server Settings for your ,ail server in the Account Settings window.

All Replies (2)

user01229325
user01229325
more options

You provider does not support the options listed. Go to Account Settings and turn them off.

Right click the account on the left side in the Folder Pane and select Settings Click Server Settings Turn off the mentioned options.

sfhowes
sfhowes
  • Top 25 Contributor
more options

Despite what the error message says, changing those settings will not help.

https://support.mozilla.org/en-US/questions/1163692