This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

DL FF, reset FF, still pause then work over and over

  • 1 (رد واحد)
  • 3 have this problem
  • 5 views
  • آخر ردّ كتبه FredMcD

protron
protron
more options

FF starts ok, works, but then freezes for 30 seconds, then works again, over and over, did a new DL, refresh, still pauses, running Windows 10 other app work ok how to fix, please.

FF starts ok, works, but then freezes for 30 seconds, then works again, over and over, did a new DL, refresh, still pauses, running Windows 10 other app work ok how to fix, please.

All Replies (1)

FredMcD
FredMcD
more options

What's your Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding