This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updates stalled at Release 16 and won't up download updates. Should I uninstall and reinstall the latest release?

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه Wayne Mery

gilchrim
gilchrim
more options

My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

My Thunderbird Release is stalled at 16 and fails to upload new releases. Should I uninstall Thunderbird and reinstall the latest release. Can I attach to my old profile under the latest release (52)?

الحل المُختار

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Read this answer in context 👍 0

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

You don't need to uninstall. Just install over top from https://www.thunderbird.net/en-US/

And it does not to hurt to have a good backup of your Thunderbird profile https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile