This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

print preview no longer works since the lastest update in Thunderbird

  • 4 replies
  • 16 have this problem
  • 6 views
  • Last reply by cbrown62

more options

print preview no longer works since the latest update in Thunderbird

tried uninstalling Thunderbird and reinstalled and it did not work. Everything worked fine until the latest update.

print preview no longer works since the latest update in Thunderbird tried uninstalling Thunderbird and reinstalled and it did not work. Everything worked fine until the latest update.

Chosen solution

Does it help if you open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset?

http://kb.mozillazine.org/Problems_printing_web_pages

Read this answer in context 👍 8

All Replies (4)

more options

Reinstalling will not help :)

Are you using version 52.2.0 on Windows 10? What happens if you go back to version 52.1.1? https://releases.mozilla.org/pub/thunderbird/releases/52.1.1/win32/en-US/

more options

No still the same result. It looks like it tries to load as it screen flashes for a millisec then closes.

more options

Chosen Solution

Does it help if you open Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset?

http://kb.mozillazine.org/Problems_printing_web_pages

more options

Ok I did try that on the newer version and it did not work, but with putting in the older version and doing the reset it did work.

Thank you