We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash reporter

  • 1 (رد واحد)
  • 1 has this problem
  • 19 views
  • آخر ردّ كتبه FredMcD

more options

Modzilla Crash Reporter keeps coming up even though my firefox hasn't crashed. As far as I know the browser hasn't crashed in months but every day and sometimes more a crash report comes up. Sometimes while I am actively using the browser and if I close it I can keep using the browser.

Modzilla Crash Reporter keeps coming up even though my firefox hasn't crashed. As far as I know the browser hasn't crashed in months but every day and sometimes more a crash report comes up. Sometimes while I am actively using the browser and if I close it I can keep using the browser.

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support