This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot receive email in Thunderbird

  • 1 (رد واحد)
  • 0 have this problem
  • 3 views
  • آخر ردّ كتبه Stans

Colin B
Colin B
more options

Hello, I have several email accounts, but have a real problem with Outlook and Yahoo, I cannot receive emails sent from Outlook to Yahoo in Thunderbird, although if I look at Outlook web page, it lists them all, also I can send and receive on my mobile (Android), so would ask anyone if they could check my settings in Thunderbird. Outlook IMAP: outlook.office365.com Port: 993 SSL/TLS Normal password Smtp: smtp.office365.com Port: 587 STARTTLS Normal password

Yahoo IMAP: imap.mail.yahoo.com Port: 993 SSL/TLS Normal password Smtp: smtp.mail.yahoo.com Port: 465 SSL/TLS Normal password Would really appreciate any assistance, thanks Colin

Hello, I have several email accounts, but have a real problem with Outlook and Yahoo, I cannot receive emails sent from Outlook to Yahoo in Thunderbird, although if I look at Outlook web page, it lists them all, also I can send and receive on my mobile (Android), so would ask anyone if they could check my settings in Thunderbird. Outlook IMAP: outlook.office365.com Port: 993 SSL/TLS Normal password Smtp: smtp.office365.com Port: 587 STARTTLS Normal password Yahoo IMAP: imap.mail.yahoo.com Port: 993 SSL/TLS Normal password Smtp: smtp.mail.yahoo.com Port: 465 SSL/TLS Normal password Would really appreciate any assistance, thanks Colin

All Replies (1)

Stans
Stans
more options

Microsoft no longer supports transmitting your main password via basic authentication (e.g Normal Password) methods. You need an app-specific password for use with Normal Password authentication. The same applies to Yahoo and the other major email providers. As for Yahoo, change to OAuth2 authentication instead of Normal Password. Microsoft currently doesn't support OAuth2 for personal accounts, but this may change in the near future. For now, app-specific password is the way to go. See https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944 for details.