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addons account access still being blocked, who to contact?

  • 5 ردود
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Galen Thurber

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I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock?

I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock? I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

All Replies (5)

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You may have more luck in getting help at https://discourse.mozilla.org/c/add-ons/35

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What happens when you try to load the site? Do you get an error message?

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from the addons site I try to login It goes to accounts site, then when it tries to link I get error JSON detail "Internal Server Error"

headers report ... x-amz-cf-pop PIT50-P1 x-cache Error from cloudfront x-content-type-options nosniff x-frame-options DENY

I only have one Firefox account

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You could try removing cookies for that site. Load the site then call the Inspector (Web Developer Tools - in different places depending on which menu you use or ctl+shft+i). In the Inspector, select the tab labelled Storage then select Cookies in the left pane.

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No response to my post on discourse