We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

As fast as I block a junk email from a bank I don't have an account with, another one appears with a different address. How can it be stopped

rosemary009
rosemary009
more options

I keep getting emails from someone who says they are Santander Bank in my junk email box. As fast as I block one address they contact me with yet another. I do not have an account with Santander anyway and would not respond to any email purporting to be a bank. How do I stop this permanently please?

I keep getting emails from someone who says they are Santander Bank in my junk email box. As fast as I block one address they contact me with yet another. I do not have an account with Santander anyway and would not respond to any email purporting to be a bank. How do I stop this permanently please?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39