This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't bookmark using CTRL-D or from the web browser. Have reset toolbars & settings.

  • 2 (ردّان اثنان)
  • 7 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

tips1040
tips1040
more options

Can't bookmark anything using the "star" in the url bar or CTRL-D. The star changes to a solid yellow star, then reverts back to clear star. Nothing gets bookmarked.

Using Windows XP Service Pack 3

Can't bookmark anything using the "star" in the url bar or CTRL-D. The star changes to a solid yellow star, then reverts back to clear star. Nothing gets bookmarked. Using Windows XP Service Pack 3

All Replies (2)

TonyE
TonyE
  • Moderator
more options

These article should help, Can't add, change or save bookmarks - How to fix and Locked or damaged places.sqlite - MozillaZine Knowledge Base.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems