This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox 4 not support Norton Passcards?

  • 2 (ردّان اثنان)
  • 16 have this problem
  • 22 views
  • آخر ردّ كتبه johnwalker

johnwalker
johnwalker
more options

Downloaded Firefox 4 and find this does not support Norton status bar. This means I cannot use Norton Passcards whereas these always worked with previous version. If I revert to version 3 will the Passcards work again? If not I will have to uninstall Firefox and revert to Internet Explorer.

Downloaded Firefox 4 and find this does not support Norton status bar. This means I cannot use Norton Passcards whereas these always worked with previous version. If I revert to version 3 will the Passcards work again? If not I will have to uninstall Firefox and revert to Internet Explorer.

الحل المُختار

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

Read this answer in context 👍 2

All Replies (2)

TonyE
TonyE
  • Moderator
more options

الحل المُختار

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808

johnwalker
johnwalker صاحب السؤال
more options

Thanks indeed for this information. I will keep an eye out for the Norton patch and meanwhile I have downgraded to Mozilla 3.6.17 which gives me the Norton toolbar back and I can use my Passcards once again.