This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My computer just updated Windows 7 (23 updates) and rebooted, and since then Firefox will not open.

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه jranney

jranney
jranney
more options

There are no error messages, it just won't start. It does not show up in the task manager. I have rebooted, I have tried starting from the taskbar, the desktop, and the folder. No luck. I downloded Firefox 5 to see if that would help and the program ran after the update, but once I closed it, it would not start again. Help! I need my bookmarks and cookies!

There are no error messages, it just won't start. It does not show up in the task manager. I have rebooted, I have tried starting from the taskbar, the desktop, and the folder. No luck. I downloded Firefox 5 to see if that would help and the program ran after the update, but once I closed it, it would not start again. Help! I need my bookmarks and cookies!

All Replies (2)

DragonRose313
DragonRose313
more options

I had the same problem. I just downloaded firefox again, and that fixed it.

jranney
jranney صاحب السؤال
more options

Did you have to uninstall Firefox first? I tried it and it didn't work...