This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have been unable to print since switching to Firefox. I keep getting a "send Fax" page???Don

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه the-edmeister

donwitt
donwitt
more options

When I try to print anything, including Firefox data, I get a page with the following info: Send Fax- HP Officejet pro 8500 A910 Send fax to: 

   Fax Number:_____________
   Name: _________________
   Company:_______________ , Etc.

This is my correct default printer and it worked fine with Internet Explorer. I do NOT want to make any changes to my computer that would disable having the option to print off of Internet Explorer, but it would be nice if I could also print off of Firefox, Don

When I try to print anything, including Firefox data, I get a page with the following info: Send Fax- HP Officejet pro 8500 A910 Send fax to: Fax Number:_____________ Name: _________________ Company:_______________ , Etc. This is my correct default printer and it worked fine with Internet Explorer. I do NOT want to make any changes to my computer that would disable having the option to print off of Internet Explorer, but it would be nice if I could also print off of Firefox, Don

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

You probably need to select your printer in the Printer - Name dialog box.